Customer Support




Repair Service



The Company  
  GOOD® Automatic Windlass, Inc. was originally founded in Philadelphia, Pennsylvania in the 1920's. A family operated machine shop and manufacturing facility engaged in many diversified fields.

In January of 1971 the company relocated to Barnegat, New Jersey. The focus of the company was to provide an automatic anchoring system for the pleasure boating industry. Prior to this time, automatic anchor windlasses were not a commonly supplied item to this industry as they are today. The company recognized this and introduced a completely new automatic free-drop rope anchor windlass that revolutionized the anchoring methods for the pleasure boater. Good Windlass held all the original patents on the automatic free-drop anchor windlass and continues to manufacture a complete line of free-drop rope and rope/chain combination anchor windlasses for the pleasure boat industry.

After 40 years of manufacturing experience, Good Automatic Windlass strives to satisfy its' customers and will continue to be an innovator in the development of anchor windlasses for boaters for years to come.

    Customer service and support at Good windlass is second to none. If you are an existing owner of an Original 500 series and have any technical questions or windlass operation questions feel free to contact us or visit our Frequently Asked Questions page. If you don't find you answer there, contact our customer service department and we will assist you promptly.

repair service for your automatic anchoring systems is available by returning your windlass to the address below. Remove your windlass from your boat, put it in a box and ship it to us. Upon receipt of your windlass, it will be inspected and you will be telephoned with an estimate of repair within a day or two of receipt. Normal lead times on repairs is less than one week, rush service is available by request if required. For a general layout and description of our standard repair services, view our repair service page.

Windlass parts are also available direct from the factory. In order to serve you best make sure that you have your Model & Serial Number from your windlass with you when you contact us for parts.

Thousands of GOOD windlasses exist on boats all over the world and many of them only accept line. If ROPE/CHAIN is what you want , then check out our customer loyalty
Rope/Chain upgrade TRADE-IN program. This is available directly through the factory.

If you have any questions with any of our programs please feel free to contact us at the numbers below. If we are not available, please leave a message and we will promptly return the call as soon as we return.

Our Office Hours are:

Monday through Thursday 9:00 AM - 5:00 PM EST

Good® Automatic Windlass, Inc.


357 Route 72


Barnegat, New Jersey 08005


Phone: New Jersey 609-698-4402 ~ Outside NJ 800-780-4655


Fax: 609-698-3698


Web Site:



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